Clean & Safe
Your and our health is very important to us. We have a Covid-19 protection concept and consistently implement it. The concept includes the following measures (the list is not exhaustive):
- Contactless, automatic hand disinfection dispensers are available at the entrance and in the breakfast area.
- Both guests and employees are informed about the max. permitted number of people in the breakfast room (according to guidelines BAG).
- On request, we serve breakfast at individual times (usually from 6.30 a.m. to 10 a.m.). Guests can also take breakfast with them.
- Breakfast preparation staff wear gloves and a hygiene mask, as well as the breakfast service wears a hygiene mask during service hours.
- There is largely no cutlery.
- Guests are advised to wash and/or disinfect their hands before breakfast.
- Critical points such as the coffee machine control panel, lift buttons, entrance doors and banisters are treated several times a day with surface disinfectant.
- The breakfast rooms and the reception area are ventilated several times a day.
- Toilet facilities and shared bathrooms are regularly cleaned and disinfected.
- Guests are also requested to wash their hands before using the shared shower/toilet.
- Door and window handles, remote control, light switches, bedside tables and wash areas are disinfected in all rooms before arrival.
- A plexiglass cutting disc was installed at the reception.
- There are no longer teams of two in housekeeping and only disposable gloves are used.
- All possible points of bacterial and virus transmission are continuously monitored and employees are regularly sensitized. The employees are encouraged to exchange information based on observations, so we improve every day.
- Our employees also take the breaks and lunches individually at different tables.
- Sufficient protective material (hygiene masks, disposable gloves and disinfectants) is available.
Bern, 25th June 2020